Residential VDSL Plans

Increase your broadband speed and productivity with our VDSL

We're a Regional Service Provider for VDSL and we're connecting Taranaki homes so you can have access to faster broadband, like no other. 

  • Do more online at the same time.
  • Work, play, stream and download without waiting around!
  • Free technical support from our local, friendly team.

 

To check if you can get VDSL phone us on 0800 123 774

We provide the router and will connect you for FREE with all new 24 month signups!

Call us on
0800 123 774
to get connected
to Primo!

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Go100 - 70/10

100GB

100GB data

Up to 70Mbps download

 Up to 10Mbps upload

$79

GoMassive - 70/10

Unlimited

Unlimited data

Up to 70Mbps download

Up to 10Mbps upload

$89

Advertised plans effective from 1 November 2016.

Quoted speeds are "peak" speeds and are not guaranteed. Actual speeds will depend on factors such as time of day, location, internet congestion, etc. The service is best-effort.
* All prices are the monthly charge in NZD and include GST. Terms and conditions apply and can be downloaded from here.

Our Standard Terms and Conditions (STC's) apply to all services supplied by Primo and therefore once supplied, are agreed to by the Customer (you).

Key Benefits of VDSL

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  • We provide the router and will connect you for FREE with all new 24 month signups!
  • VDSL Broadband connections are high quality with a low latency.
  • You get speed, performance, and reliability all rolled into one service.
  • Improved Wide Area Network (WAN) connectivity across multiple sites.
  • Improved information sharing, and tools across multiple sites.
  • Cloud computing and Software as a Service (SaaS) applications.
  • IP telephony to deliver improved integration of voice communications.
  • High definition video conferencing across multiple sites/companies.
  • One free fixed/static IPv4 IP address for servers, VPN's, etc.

Installation Cost

Free connection with 24 month contract and wireless router provided.

Early disconnection fee of $299 applies - moving house? Talk to us about a new connection.

Over Usage

We don't slow you down when you reach your data cap, it's always ultra-fast and we have a super low over usage cost of only $1.00 per GB (incl GST).

Primo Phone Lines

All residential VDSL plans come bundled with one VoIP phone line for free, standard tolls still apply. More information here.

The Equipment

The router (and any other equipment) supplied remains the property of PrimoWireless.  Primo will manage the router, and configuration changes can only be performed by Primo.  Primo will supply a replacement if your router fails.

A $199 (inc GST) charge will be added to your final account if your router is not returned within 14 days should you choose to disconnect from Primo.

Technical Support

Technical support is available by phone during our business hours; which are 9.00am - 5:30pm weekdays .

You can also contact us by email 24/7, 365 days a year.


Contact PrimoWireless

Technical Support: helpdesk@primowireless.co.nz
Account Queries: accounts@primowireless.co.nz

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday.

(Closed on all Public Holidays)