Advertised plans effective from 1st November 2016.
Quoted speeds are "peak" speeds and are not guaranteed. Actual speeds will depend on factors such as time of day, location, internet congestion and line-of-site, etc. The service is best-effort. All prices are the monthly charge and include GST. Terms and conditions apply and can be downloaded from here.
*Traffic shaping is applied to PrimoMassive unmetered plans, see the Fair Use Policy in the Standard Terms and Conditions (STC's) for more details.
Free Off Peak Data is from midnight to 6am - save your data cap and use the Free Off Peak for those important computer updates, downloading videos and music etc
Our Standard Terms and Conditions (STC's) apply to all services supplied by Primo and therefore once supplied, are agreed to by the Customer (you).
Key Benefits of Rural Residential Wireless
- Data packs are available on all of our Residential Wireless plans.
- PrimoWireless Rural Residential Wireless links are high quality with a low latency.
- You get speed, performance, and reliability all rolled into one service.
Install costs are based on line of sight to our current towers and may incur additional setup costs, take a look at our Rural Wireless and RBI installation info page for more details on our process.
- Free connection with 24 month contract.
Includes full onsite support from our team of technicians.
Early disconnection fee of $299 applies - moving house? see below
- Connection with no contract - $299.00 (incl GST).
Onsite technical support is not included and will incur additional charges for callout and equipment replacement (we will stand by our warranty obligations).
If your new house can be connected on rural wireless a reconnection fee of $99 is charged for all no contract connections or if transferring the remaining contract term. Sign up to a new 24 month contract and the fee will be waived. Fees or contracts may apply to other available services take a look at our Rural Wireless and RBI installation info or ask our helpdesk team when you call to advise us you are moving.
PrimoLite is a full speed low internet usage plan, ideal for baches, holiday homes, cow sheds and remote locations etc. Off peak data is not available and overage is $1 per GB. A $75+GST change fee applies when changing between the lite and regular rural wireless plans.
Full Speed Plans won't be slowed down when you reach your data cap, its always full speed and we have a low over usage cost of only $2.00 (incl GST) per GB.
Our capped plans will be slowed down when you reach your data cap, there are no over use costs. To speed up again you can purchase a Data Pack.
Need extra Data? Data packs are available just email or ring us before the month ends and ask for one.
You can get another 20GB for $30.00, 30GB for $40.00 or 40GB for $50.00 (all incl GST) instead of the standard $2.00 per GB.
Data pack data now rolls over from month to month until used up. It expires six months after purchase.
Plan changes are free and can be requested at any time, taking effect on 1st of the month. The exception is PrimoLite, see above for details.
Primo Phone Lines
You can get rid of your copper phone lines all-together and move to our Primo Phone service for only $15.00 (incl GST) per month per line - click here for more info.
Multiple PC’s / Wireless Router
If you want to connect more than one PC then an indoor wireless router will be required, these can be purchased from us for $200.00 (incl GST) or any PC or electronics store such as Harvey Normans, Noel Leeming, etc. Any routers we sell come with full support from us and are fully pre-configured with your user details and passwords.
All equipment supplied to you during the install remains the property of PrimoWireless Ltd.
Technical support is available by phone during our business hours; which are 9am - 5:30pm weekdays.
You can also contact us by email 24/7, 365 days a year.