The Helpdesk Wizard
As our Helpdesk Wizard, Hanan’s primary role is to look after our customers with their tech queries. If any Primo customers ever have a question or issue about our service, they can call or email Hanan and he’ll make sure it gets sorted. Hanan has been with the team since September 2013.
Hanan is all about the customers, and when he’s not helping customers directly, he works hard behind the scenes to set up routers for the connection team. He also monitors the network to make sure everything’s working as it should. This helps to ensure our customers always have a great connection.
While Hanan believes PrimoWireless is a cool environment to work in and he enjoys the laughs our team shares, if he wasn’t one of our Wizards, he would have liked to have displaced Jeremy Clarkson and taken on his role on Top Gear. Thankfully for us he didn't apply for the job!
In his down time, Hanan enjoys playing games, reading and watching movies. He’s a sports fan and unwinds by playing pool with friends while sinking a few cold ones.