About Us

We're bringing Ultrafast broadband services to Taranaki businesses, homes, farms and schools, so you can work, play and do more at the same time. What sets us apart from the other Telcos is that we're 100% Taranaki owned and operated, and we have a team who cares about making sure you get the best broadband solutions for your home or business.

Why you should connect with PrimoWireless...

  • We have our own local wireless network which delivers broadband speeds like no other.
  • We can provide you with the right broadband solutions for your home and/or business needs.
  • Our broadband services are more reliable - Our ultrafast broadband is backed up by our own local ultrafast wireless network. This redundancy feature is highly recommended for businesses as it reduces your risk of downtime and lost productivity. 
  • We can set up multiple connections for offices at different sites. Our broadband will help to improve connectivity between sites and staff who work from home.
  • Our local team will give you free technical phone support and fantastic customer service.  

How it all started...

PrimoWireless was established in 2006 to provide wireless broadband services to remote Taranaki communities.  It now provides both wireless and ultrafast broadband services (UFB) to thousands of business and rural customers in Taranaki.

Initially PrimoWireless was developed as a solution to help rural Taranaki people and businesses who struggled to get access to fast broadband services. Knowing that wireless is the fastest broadband technology available to the rural community, IT specialist and managing director Matthew Harrison, set about building PrimoWireless' network from the ground up. As a result, PrimoWireless' customers are now enjoying the full benefits of connecting to Taranaki's only locally owned and operated Ultrafast wireless network.

Since incorporating the business in 2008 PrimoWireless has been growing rapidly which is down to our superior high speed broadband solutions, the high level of customer service we provide and the drive of the people behind the business.

 

Conor Robinson

The Sidekick

Conor joined our Field Technician team straight from High School in November 2017. As the sidekick to The Erection Specialist you’ll find Conor out and about in rural Taranaki maintaining and building our wireless network.

Getting around Taranaki and connecting the locals is the best bit about his job he reckons.

A keen sportsman, Conor is a talented Rugby League player representing Taranaki in 2017, a dab hand with cricket ball and he is even a qualified open water scuba diver! For fun he surfs, skates and snowboards, the perfect combination for living and working in Taranaki! – just as well his family chose to emigrate here from Manchester, England. Ok, so there was a slight detour via Auckland, but they soon saw the light! Thankfully he’s a Man U supporter so he fits right in with the Top Dog – whew!

As an adventurous outdoorsy kinda bloke Conor is keen on road trips and camping and future plans may include joining the army. For now, he’s learning heaps on the job and taking in the awesome sights and views Taranaki has on offer.


Contact PrimoWireless

Technical Support: helpdesk@primowireless.co.nz

Account Queries: accounts@primowireless.co.nz

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday. (Closed on all Public Holidays)

After Hours Helpdesk Support

Feedback and Concerns